FAQ

For standard Ethernet, the run limit is 100 meters or about 320 feet. If you have Admiral line cameras and either an Admiral line NVR or one of our Extended Transmission POE switches, you can extend the length up to 750 feet on a single run. For Admiral line NVRs, you must enable extended transmission under

We do not recommend painting your cameras and doing so will void your warranty. Cameras are white specifically to keep the camera cooler in the sun. Darker paints will absorb more heat and cause extra stress on the components inside the camera. This may also limit the mobility and aiming capability of the camera at the rotation points.

It is also important to note that making a camera any color other than white will make it overheat at lower environmental temperatures, even when the temperature ratings are the same. Temperature ratings are relative to the internal temperatures of the components, not the environmental temperature (how hot it is outside). Because of this, a black camera will always fail before a white camera will. This is why we only carry white cameras.

90% of our customers use POE for power.

The DC12V connector is only necessary if you are not using PoE. If you have a PoE NVR you can ignore and tuck this cable away. Do not cut this off as doing so will void your warranty.

In order to view your cameras from Mac OS (if you’re on Safari 12 or later), you’ll need to install View Station (Admiral and Imperial line) or Guarding Vision (for our Vanguard and Networker lines).